INTERNATIONAL ROAD TRANSPORT AND FREIGHT FORWARDING
Dispatching centre: +420 603 263 998-9
 E-MAIL: relcom@relcom.cz
HomePersonal data processing

Personal data processing

according to Regulation of the European Parliament and Council /EU/ No. 2016/679, on the protection of natural persons in connection with the processing of personal data and on the free movement of such data and the repeal of Directive 95/46/EC (hereinafter referred to as "GDPR)

I. ADMINISTRATOR


1) The administrator of your personal data is the company RELCOM, s.r.o., with registered office at Palackého 1135/27, 741 01 Nový Jičín,  ID number: 26855313, registration number: C 28465 held at the Regional Court in Ostrava (hereinafter referred to as the "Company").

2) Company contact details:

Address for delivery: Palackého 1135/27, Nový Jičín, 741 01

E-mail: relcom@relcom.cz

Telephone: 556 702 323

3) The company has not appointed a personal data protection officer.

4) Your personal data is processed by the Company. The processing is carried out in its establishments, branches and headquarters by individual authorized employees of the Company, or processor. The processing takes place through computational techniques, or even manually for personal data in paper form, subject to compliance with all security principles for the management and processing of personal data. The company makes every effort to ensure that when using its services yours privacy protected. The Company has taken technical and organizational measures to protect your data from loss, manipulation and unauthorized access. The company constantly adapts its security measures in line with technology progress and development.  


 

II. PERSONAL DATA PROCESSED

1) You are not obliged to provide personal data to the Company. However, providing your personal data is a requirement for the Company to enter into a contract with you. The company requires your personal data just  for necessities only Company (for the reason, for the purpose and for the period as detailed below). In no case will the personal data provided by you be sold to other entities or used in any other commercial way. 

2) The company mainly processes your following personal data:

  • First and last name

  • Address

  • Email address

  • Phone

  • Bank connection

  • Individual ID and VAT number (for business FO)

  • Data provided beyond the scope of applicable laws processed within within the consent granted by your side

3) The Company obtains processed personal data either directly from you (by providing it, for example, as part of registering for the service, or from individual correspondence with you), or from publicly accessible registers, lists and records (e.g. commercial register, trade register, public telephone directory, etc.)

III. LEGAL REASON AND PURPOSE OF PROCESSING PERSONAL REASONS

1) Personal data must be processed for the purpose of creating an offer, concluding a contract and fulfilling it, or managing the status of your customer account and for the purpose of fulfilling subsequent contractual or legal obligations, such as in particular archiving tax documents and processing of any complaints. The legal reason for the processing is therefore the fulfillment of the contract (according to Article 6, paragraph 1, letter b), Regulation of the European Parliament and the Council /EU/ No. 2016/679, on the protection of natural persons in the context of processing of personal data and on the free movement of such data and the repeal of Directive 95/46/EC (hereinafter referred to as "GDPR), fulfillment of legal obligations (according to Article 6(1)(c) GDPR) and legitimate interest (according to Article 6 paragraph 1 of the text f) GDPR).

2) The legitimate interest of the Company (according to Article 6, paragraph 1, letter f) of the GDPR) is also direct marketing, i.e. your personal data is also processed by the Company for the purpose of disseminating business communications regarding its own similar services, questionnaire satisfaction, sending birthday or PF wishes, news from the market and performing simple analytics (e.g. measuring website traffic, etc.). If your personal data is processed for this reason, you have the right to object processing for direct marketing purposes. 

3) If you have given your consent to the Company (e.g. within the framework of competitions, marketing events, application to receive commercial communications, etc.), the Company processes your personal data on the basis of this consent (according to Article 6 para. 1 letter and) GDPR). In the case of granting consent, processing is carried out for the purpose of offering services, sending commercial messages and informing about the Company's events, etc.  

IV. STORAGE PERIOD OF PERSONAL DATA

1) Your personal data will only be processed for the necessary time, which is determined by the fulfillment of the contract and the subsequent retention of tax documents for the service ordered and delivered. Due to a legitimate interest, your information may be processed for a period of time 3 years, however, at the latest until you object to such processing.

2) In the case of consent, your personal data will be processed for 3 years, but no longer than until you revoke your consent to the processing of personal data, which can be done in writing at the Company's address or by e-mail at relcom@relcom.cz.

V. OTHER RECIPIENTS OF PERSONAL DATA

1) The processing of your personal data is carried out by the Company, i.e. the personal data controller, but personal data may also be processed for the Company by other persons, who may be: 

  • Suppliers of external services for the Company (typically programming or other technical support services, server services, etc.),

  • operators of backup servers or operators of technologies used by the Company, who process them in order to ensure the functionality of the relevant services of the Company,

  • to the extent necessary, tax advisors,  auditors, lawyers of the Company, who process personal data for the purpose of providing consulting services, 

  • personal data relating to debtors with overdue debts may also be made available to companies providing debt insurance or debt collection agencies for the purpose of recovery or debt collection Companies,

  • public administration bodies,

  • Possibly other providers of similar services, which, however, are not currently used by the Company.

2) The company does not intend to transfer your personal data to a third country (a country outside the EU) or an international organization.

VI. YOUR RIGHTS

1) You have the right to:

  • request information from the Company about what personal data it processes,

  • request an explanation from the Company regarding the processing of your personal data,

  • request access to your personal data from the Company and have it updated or corrected,

  • require the Company to delete your personal data, or limitation of their processing,

  • on the portability of your personal data,

  • revoke at any time the consent given to the processing of your personal data,

  • in the case of processing your personal data for the reason of the legitimate interest of the Company (Article III, paragraph 2) to raise an objection

  • in in case of doubt about compliance with obligations related to the processing of your personal data, contact the Company or the Office for Personal Data Protection.

Thank you

RELCOM, s.r.o.

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